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ITIL 4 Specialist Courses

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ITIL®4 Specialist Courses

ITIL 4 provides the guidance organisations need to address new service management challenges and utilise the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT enabled services.

ITIL is a widely adopted body of knowledge and best practices for successful IT service management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformations; as well as embracing new ways of working, such as Lean, Agile and DevOps.

We offer Four different ITIL V4 Specialist Course & Exams.

 Who is the certification for?

There are four ITIL 4 Specialist modules which are aimed at IT service management professionals who are responsible for the creation of and/or the end-to-end delivery and support of IT-enabled and digital services. 

  • Continuous Improvement Managers 
  • Change Managers 
  • IT Operations Managers 
  • Cloud Architects 
  • Service Portfolio Managers 
  • Service Designers 
  • Risk Managers 
  • Information Security and Compliance Managers 
  • DevOps Engineers 
  • Software Developers 
  • Scrum Masters 
  • Application Engineers, Cloud Software & Network Engineers 

 What will we gain?

The ITIL Framework is aligned with a range of international quality standards, including ISO/IEC 20000 global standard for IT service management systems. The global reach of the ITIL framework and its alignment with other leading standards means that certified ITIL professionals can apply their skills to a versatile range of businesses and industries, even those that exist in foreign countries. Organisations across the globe have adopted the ITIL framework and invested in ITIL software tools to support its processes. 

 

ITIL®4 Strategist – ITIL 4 Strategist: Direct, Plan & Improve Course & Exam

The ITIL 4 Strategist Direct Plan and Improve module provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy, creating an evolving IT organization with a strong and effective strategic direction. It demonstrates a clear alignment between strategy and operations and how to maximise outcomes. The module equips candidates with the skills to control, influence and inspire others to work in a desired way and create effective, high performing IT and digital teams. 

ITIL®4 Specialist – ITIL 4 Specialist: High Velocity IT Course & Exam 

The ITIL 4 Specialist High Velocity IT module is ideal for IT practitioners and leaders who are working with or towards the delivery of digital products and services. It will help aspiring organizations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement.

ITIL®4 Specialist – ITIL 4 Specialist: Drive Stakeholder Value Course & Exam 

The ITIL 4 Specialist Drive Stakeholder Value module covers all engagements and interactions between a service provider and their customers, users, suppliers and partners, focusing on the conversion of demand into value via IT-enabled services.

ITIL®4 Specialist – ITIL 4 Specialist: Create, Deliver & Support Course & Exam 

The ITIL 4 Specialist Create, Deliver and Support module is ideal for IT practitioners and leaders who want to make improvements to their organisation’s service management methods, and to the operation of IT-enabled digital products and services.

With ITIL V3 now phased out, ITIL 4 Specialist courses build upon the concepts introduced in the ITIL 4 Foundation course and is are a key component of the ITIL 4 Managing Professional. 

  • Format: Self-Paced Online Course 
  • Duration: 90 or 150 days 
  • Pre-Requisite: ITIL V4 Foundation certificate 
  • Certificate: Various ITIL® V4 Certificates 
  • Exam: Included 
  • Accredited: Yes 

    Also includes 24/7 helpdesk and tutor support.  

    To read more about ITIL 4  click here. Or to find out more about each of our individual courses or to make a purchase, click on one of the course links below.

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