Since its inception, ITIL has been widely adopted as the leading framework for ITSM. As a result, millions of IT professionals have invested time and money in ITIL certification programs to enhance their career by driving business value through IT best practices.
The ITIL® V3 Lifecycle stream is targeted at delegates who will manage and implement ITIL processes. Credits gained from the Lifecycle stream can be used towards the 17 credits required to fast track to ITIL 4 Managing Professional through the Transition course.
Please note: With the imminent withdrawal of ITIL V3, you can only purchase 90 day access to these courses. You must have completed your course and taken the exam prior to 31 December 21.
Who is the certification for?
The ITIL V3 lifecycle modules are for Service Management Professionals who need to learn the essential aspects of management, operations and organisational issues.
IT Service Managers
Service Support Engineers, Technical Support Engineers and Business Process Owners who want to upskill and improve their career prospects.
What will we gain?
The ITIL Framework is aligned with a range of international quality standards, including ISO/IEC 20000 global standard for IT service management systems. The global reach of the ITIL framework and its alignment with other leading standards means that certified ITIL professionals can apply their skills to a versatile range of businesses and industries, even those that exist in foreign countries. Organisations across the globe have adopted the ITIL framework and invested in ITIL software tools to support its processes.
ITIL®SD - ITIL V3 Lifecycle Certificate in Service Design Course & Exam
The Service Design course looks at principles and processes allowing service providers to create services that are relevant for the needs of the business at the current time and into the future, without the need for further re-work.
ITIL®SO - ITIL V3 Lifecycle Certificate in Service Operation Course & Exam
The Service Operation course covers principles and processes that allow service providers to maintain stable live services and support their customers and end users.
ITIL®SS - ITIL V3 Lifecycle Certificate in Service Strategy Course & Exam
This online ITIL Service Strategy course is intermediate level, focusing on the importance of the strategic aspect of services within the IT service lifecycle. This certification will help you exhibit that you understand risks and success factors and have the knowledge to form and progress strategy within an organization or program.
ITIL®ST - ITIL V3 Lifecycle Certificate in Service Transition Course & Exam
This online ITIL Service Transition Lifecycle course is targeted at delegates who will manage and implement ITIL processes, focusing on the process and management techniques that are required to build, test and implement products and services.
ITIL®ST - ITIL V3 Intermediate Certificate in Continual Service Improvement Course & Exam
The CSI course covers principles and processes that allow service providers to identify, prioritise and implement improvements to their services.
Format: Self-Paced Online Course
Duration: 90 days
Delegates must hold the ITIL Foundation Certificate in IT Service Management (ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge.
21 hours of study via an accredited training solution - confirmed by your course completion certificate
2 years IT experience is desirable
Certificate: Various ITIL V3 Lifecycle Certificates
Also includes 24/7 helpdesk and tutor support.
To read more about ITIL V3, click here. Or to find out more about each of our individual courses or to make a purchase, click on one of the course links below.
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