Collection: ITIL V4 Specialist

The ITIL 4 Specialist courses allow practitioners to understand and apply ITIL 4 concepts in their own organization. There are three courses in the Specialist stream – Create, Deliver & Support, Drive Stakeholder Value, and High Velocity IT. These three courses, along with the ITIL 4 Strategist course Direct, Plan & Improve, lead to ITIL 4 Managing Professional status.

Roles include: Service Desk Managers. IT Infrastructure & Support Managers. Problem, Change, and Release Managers.