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Service Integration And Management (SIAM)

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Service Integration And Management (SIAM)

Service Integration And Management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from internal and external service providers.

Many organisations now source their services from multiple service providers. This gives them access to competitively priced, high quality services that allow them to focus on their core business. However, many organisations also struggle to get value from their service providers because they don’t have the right contracts in place, or don’t manage their supply chain effectively.

SIAM helps organisations stay in control and move towards a dynamic sourcing model.

 Who is the certification for?

SIAM Foundation is ideal for professionals seeking a highly recognised service management certification, emphasising skills in multi-sourcing and service delivery optimisation. Suitable roles include:

  • Chief Strategy Officers (CSOs)
  • Chief Information Officers (CIOs)
  • Chief Technical Officers (CTOs)
  • Service Managers
  • Service Provider Portfolio Strategists/Leads
  • Process Managers
  • Project Managers
  • Change Managers
  • Service Level Managers
  • Supplier Managers
  • Service and Process Architects

 What will we gain?

SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management. SIAM Benefits include:

  • Better service to end-users.
  • More cost-efficiency.
  • Increased accountability.
  • Enable more flexibility.
  • The ability to introduce competitiveness between service providers.
  • Development and ownership of intellectual property.
  • Greater access to expertise across a wider range of suppliers

 

 

SIAM Foundation Course & Exam

The fully accredited SIAM Foundation course provides an introduction to service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models.
  • Format: Self-paced online course 
  • Duration: 30 or 60 days 
  • Pre-requisite: None 
  • Certificate: SIAM Foundation 
  • Exam: Included (but obviously this changes, depending on which one) 
  • Accredited: Yes 

Also includes compulsory reading, 24/7 helpdesk and tutor support.

SIAM Foundation Exam Resit

Should you need to retake the SIAM Foundation Exam, you can purchase a resit here.  Please note that you can only purchase the exam as a standalone product if you have previously completed the SIAM Foundation Course through this store.

To read more about SIAM, click here. Or to find out more about each of our individual courses or to make a purchase, click on one of the course links below.

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    £300.00
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