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Collection: VeriSM

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VeriSM™ Foundation focuses on the VeriSM™ model which emphasises the focus on value, on outcomes and an organisation’s goals. It also includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service. It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.

Who is the certification for?

VeriSM™ Foundation is suitable both for professionals who are new to Service Management as well as those already working within a Service Management environment.  This includes graduates and undergraduates, managers, service owners/managers, executives and IT professionals.


VeriSM acknowledges the value of what has gone before and provides an up-to-date approach to service management, to make sure you are ready for digital transformation.  

It isn't about blindly following best practice...it is about creating the model that best fits your organisation and facilitating a tailored approach.

VeriSM Foundation Course & Exam

The Foundation course is an introductory level covering the terminology and basic concepts. It is also split up into Essentials, covering the basic model and service management principles, and Plus, covering the progressive practices. These can also be taken as separate certifications.

  • Format: Self-paced online course 
  • Duration: 30 or 60 days 
  • Pre-requisite: None for VeriSM Essentials or Foundation - however, to be eligible for the Plus Course, you must hold a VeriSM Essentials Certificate or a current Foundation Certificate from most other recognised service management frameworks (ITIL, ISO20000, IT4IT, etc.)  
  • Certificate: VeriSM Foundation, Essentials or Plus 
  • Exam: Included 
  • Accredited: Yes 

Also includes 24/7 helpdesk and tutor support.  

To read more about VeriSM, click here. Or to find out more about each of our individual courses or to make a purchase, click on one of the course links below.

VeriSM Essentials Course & Exam

Unfortunately, VeriSM Essentials Course & Exam has been withdrawn by the governing body Exin. We are waiting to hear about their new offerings and will publish soon!


VeriSM Plus Course & Exam

Unfortunately, VeriSM Plus Course & Exam has been withdrawn by the governing body Exin. We are waiting to hear about their new offerings and will publish soon!
  • VeriSM Foundation Course & Exam
    Cyclopz Group Ltd
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