|Take a look at the full course content - COURSE CONTENT|
ITIL® V3 Intermediate Certificate In Planning, Protection & Optimisation (PPO) module is one of the certifications in the ITIL® Service Capability work stream. This course focuses on the application of Planning, Protection and Optimisation practices in order to optimise capacity, availability, IT service continuity, information security and demand management.
The exam is mandatory when taking this course and has been included in the price shown.
Who's it for?
This course is recommended for anyone working in Operations / Live Service or design and development, plus Program and Project Managers, QMS Managers and Service Delivery Managers
|Delegates must hold the ITIL Foundation Certificate in IT Service Management (ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge|
|30 hours of study via an accredited training solution - confirmed by your course completion certificate|
|2 years IT experience is desirable|
|A minimum 12 hours of self-study using the Service Strategy and Service Design core volume is recommended|
|Award - 4 ITIL Credits|
|Sample Study Guide|
|Taking The Exam|
At A Glance
The ITIL course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited.