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ITIL® 4 Lite Course

ITIL® 4 Lite Course

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Get a quick introduction to ITIL® 4 and service management essentials with the ITIL Lite short course.  Including all the key concepts you need, this course is suitable for technical, business and executive personnel.

This is an entry level course and offers a general understanding of key elements, concepts and terminology of ITIL 4.

Lessons In The Course

Lesson 1 - Introduction to ITIL
Lesson 2 - Service Management Key Concepts
Lesson 3 - Guiding Principles and ITIL Concepts
Lesson 4 - ITIL Practices
Lesson 5 - Next Steps

Course Pre-requisites

This course does not require any existing knowledge of the ITIL framework.  There is no exam associated with this course.

At A Glance

  • Get qualified at your own pace
  • 90 days online access
  • Download report that's yours to keep
  • Learn the essentials of ITIL and IT service management
  • Put ITIL into the context of today's business environment
  • Tutor support
  • 24/7 Helpdesk

The ITIL course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited.