Take a look at the full course content - COURSE CONTENT
VeriSM is a new approach to service management and its applications in a digital world. This Essentials course will give a basic understanding of service management, culture and organisational structure using the VeriSM model.
The VeriSM Essentials certification is a stand alone course, but delegates can later take VeriSM Plus to become VeriSM Foundation certified.
Who's it for?
VeriSM Essentials is an ideal entry level for those wanting to work in IT, service management or with digital services. It’s also ideal for non- IT professionals who need an awareness of how digital technology is used in delivering service and value to customers.
This course does not require any existing knowledge of VeriSM. There are no mandatory pre-requisites for the exam.
At A Glance
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