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Take a look at the full course content - COURSE CONTENT |
VeriSM is a new approach to service management and its applications in a digital world. This Foundation course will introduce VeriSM, give a clear understanding of services and service management and the VeriSM model and explain how an organisation can incorporate many different management practices to support the delivery of services.
VeriSM Foundation course is the introductory level covering the terminology and basic concepts. The Foundation level is also split up into Essentials, covering the basic model and service management principles, and Plus, covering the progressive practices. These can also be taken as separate certifications.
Who's it for?
VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry level for those wanting to work in IT, service management or with digital services. VeriSM is also suitable for any managers, teams or staff who are involved in delivering value to customers through the development, delivery and promotion of services, even if they are not IT professionals.
Course Pre-requisites
This course does not require any existing knowledge of VeriSM. There are no mandatory pre-requisites for the exam.
At A Glance
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Further Information
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